Clustercarat

Frequently Asked Questions

General Questions

Our main Head office is in India, We have registered office in Texas, USA.

In order to eliminate the extra costs associated with physical storefronts (rent, insurance, staff), we currently only have an online store.

All of our jewelry is manufactured using the best quality handpicked stones.

We are using confict free Natural Diamonds in our Gold and Silver Jewelry Products. We use the latest non tarnish 925 sterling silver and the stones are lab created gemstones.

No, our jewelry won’t turn your skin green. All Our Jewelry is made of Gold and 925 sterling silver. All our Jewlery are Nickle free.

Don’t worry about it. We promise an easy 30-day return policy. If you don’t like the jewelry after you receive the package, just return it unused and in its original packaging. Upon acceptance of your return, the refund will be issued to your original account. Any promotional gifts must also be returned with your returned item.

You will not be charged any consumption tax. However, you may need to pay the customs duties by yourself if happened.

We are totally committed to protecting your privacy. We will not disclose information about our customers or visitors to third parties except where it is part of providing a service to you – e.g. arranging for a product to be sent to you, carrying out credit and other security checks and for the purposes of customer research and profiling or where we have your express permission to do so. For more information, please read our Privacy Policy in full.